Call Forwarding to Mobile out of hours

[DinsyJL]

Hi all,

I am trying to set up call forwarding to a mobile number. I have set this in Main Inbound Rules under Destination for calls outside office hours.

Office hours have been set to 9 - 5 and there is an out bound rule with a number prefix of 07 and a route of out voip provider.

When its out of hours it say this is blocked by your administrator

Activity log of 10/12/2020 11:37:22 AM - Call to T:Line:10000>>07*********@[Dev:sip:[email protected].*********.com] from L:54.1[Line:10000<<012345678910] failed, cause: Cause: 603 Declined/INVITE from 255.255.255.255(Public IP):5060

If anyone could advise this would be much appreciated.

Thanks in Advance!

 

[leejor]

So, the IP you changed to 255.255.255.255, is your providers IP? If so, then they declined the call. It may be because of the sent number format, or it may be that you are attempting to pass on the originators caller ID, that they disallow.
You might want to see if they can confirm the problem.