Call Recordings API

[ebulku]

Hello, is there any option to get the call recordings with the CRM Integration Function?

 

[Evolute IT]

Not at the moment.

 

[VoIPTools]

There has been some very early V20 discussions about adding this capability into CRM integrations. Maybe Ernesto can offer some insights into V20 plans?

 

[edossantos]

Well, this is under our radar as that's a quite requested feature, however for v20 there have been so many changes, that we couldn't add more. This will be considered for a future update for sure.

 

[ebulku]

I checked there is a workaround for that, since there is an option to save the recordings to an ftp, and I will check if I can map it somehow with the specific call ID.