call report for unlistened voicemail

[Sergio Fernandez]

Hi All

Is there a report that can be run and automated to show who has voicemails that are unlistened to?
Using version 15.5SP5

Regards
Sergio Fernandez

 

[YiannisH_3CX]

Hello @Sergio Fernandez

Please note that such a report is not available currently. You could post your idea on https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.

 

[VoIPTools]

Our Voicemail Manager add-on has the ability to escalate unheard voicemails to a manager. Maybe that would meet your needs? We also have a report that shows all the voicemails for each extension and it would probably be pretty easy to add whether the voicemail has been heard.