Call reporting - Startup Pro

[Dunblue]

Where is this function? I can't seem to find it.

 

[NikolasA_3CX]

Hi @Dunblue

The call reporting is currently not implemented in the current version of the StartUP.
This feature will be introduced in later iterations of the 3CX StartUP.

 

[Dmitry Yurkin]

Hello, Dunblue,
We are working on Reports in StartUP (in Webclient). Scheduled in upcoming releases

 

[Dunblue]

Yeah the problem is you're advertising it on your website as being a feature now though. What am I supposed to tell the customer that I've sold this product to?

 

[YiannisH_3CX]

You can show them this thread and let them know that we are indeed working on this feature. It's coming soon.

 

[Dunblue]

I don't think "coming soon", "introduced in later iterations" or "scheduled in upcoming releases" (there's a theme here) is going to cut it. By having it on your website now you are misleading customers and partners alike. I'm sure there's a well known law against that.

At an additional cost to ourselves we're now going to have to move them to a Dedicated instance aka Pro license.

Thanks for the replies.