Call resume after a Blind Transfer

[Kwang Mien]

Hi,

I would like to check if it is possible to resume the call after a Blind Transfer.

Call Scenario

a. 3CX Mobile App calls an extension of the 3CX web client
b. Upon call connected, on 3CX Web Client, the Transfer button is pressed and the external number input as the transferee's number
c. If the transferee's phone is busu, can the call be resumed back to first call which is between 3CX Mobile App and 3CX web client ?

Regards,
Kwang Mien

 

[JohnS_3CX]

Hi Kwang,

Please take a look here https://www.3cx.com/docs/blind-transfer-callback/