callcentric VoIP setup

[esmadja]

I have been trying to configure Callcentric and I am encountering problems. I am using 3CX version 5.0.3790.0. I am able to configure the line directly against the Express Talk Softphone. However when using 3CX the line doesn't register with Callcentric. This leads me to believe that my ports might be okay and something else is the problem.

The setup tutorial on Callcentric for 3CX is very detailed so unless I overlooked a small detail I am not sure what the trouble might be. Here is an excerpt of the instructions is there anything abvious wrong with them?

VoIP Provider = callcentric
Registrar/Proxy Hostname or IP: callcentric.com
Outbound Proxy Hostname or IP: callcentric.com

Registrar/Proxy Port: 5060
Outbound Proxy Port (default is 5060): 5060

Registration settings
Time between registration attempts (in seconds): 3600
Require (optionally: authorized) registration for: Both in-out calls
Which IP to use in 'Contact' field for registration: Internal

Codec Priorities
Assigned codecs: G.711U-law
G.711A-law
GSM-FR

STEP 3 Account Details
Once you have added the VoIP Provider, you should be prompted to enter in your user credentials. As indicated on the picture below, please enter in the following:


External Number: 1777MYCCID
Authentication ID: 1777MYCCID
Authentication Password: <SUPERSECRET>

Where 1777MYCCID is your Callcentric number and <SUPERSECRET> is the same password you create when you sign up for you Callcentric account. Optionally you may change it in your preferences.


STEP 4 Adding an Outbound Rule
Next, you should be prompted to enter an Outbound Rule for the VoIP provider. By default, the name of the rule should be set to Rule for "callcentric". Please ensure that the Calls to Numbers starting with field is blank. You may of course change this later to any number you wish. By doing so an extension would need to dial the set number on an outbound call, for example a popular qualifier is often the number 9. To save your Outbound Rule, please click on the Finish button.


Rule Name: Rule for "callcentric"

Calls to Numbers starting with:

 

[esmadja]

This is the log file associated with this problem.
It seems that there is a request for registration that goes out, but there may be a time out happening.


2008/01/14 >>
21:44:43.750|.\Service.cpp(107)|Trace5||??:CServiceModule ctor
21:44:43.750|.\Service.cpp(313)|Trace5||main:_tmain start
21:44:43.765|.\CallMgr.cpp(896)|Log2||LoadLicenceInfo:[CM501010]: License Info: Load Failed
21:44:43.765|.\Service.cpp(189)|Trace5|CallManager|CServiceModule:reMessageLoop:>>>> Starting PBX service <<<<
21:44:43.765|.\CallMgr.cpp(136)|Log2|CallManager|CallMgr::Initialize:[CM501001]: Start 3CX PhoneSystem Call Manager
21:44:43.765|.\CallMgr.cpp(137)|Log2|CallManager|CallMgr::Initialize:[CM501002]: Version: 5.0.3790.0
21:44:43.765|.\CallCtrl.cpp(18)|Log2||CallCtrl::thread:[CM501007]: *** Started Calls Controller thread ***
21:44:43.968|.\CallMgr.cpp(642)|Log2|CallManager|CallMgr::findLocalIPs:[CM501006]: Default Local IP address: [192.168.0.154, 192.168.186.1, 192.168.255.1]
21:44:43.968|.\CallMgr.cpp(142)|Trace5|CallManager|CallMgr::Initialize:** Initializing SIP stack **
21:44:43.968|dns\AresDns.cxx(102)|Debug8|Resip|::ResipLogger:number of name servers found 1
21:44:43.968|dns\AresDns.cxx(105)|Debug8|Resip|::ResipLogger:name server 192.168.0.1
21:44:43.968|UdpTransport.cxx(34)|Trace5|Resip|::ResipLogger:Creating UDP transport host=192.168.0.154 port=5060 ipv4=1
21:44:43.968|InternalTransport.cxx(84)|Debug8|Resip|::ResipLogger:Creating fd=544 V4/UDP
21:44:43.968|InternalTransport.cxx(92)|Debug8|Resip|::ResipLogger:Binding to 192.168.0.154
21:44:43.968|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: 192.168.0.154:5060
21:44:43.968|TransportSelector.cxx(130)|Debug8|Resip|::ResipLogger:Adding transport: [ V4 192.168.0.154:5060 UDP target domain=unspecified connectionId=0 ]
21:44:43.968|UdpTransport.cxx(34)|Trace5|Resip|::ResipLogger:Creating UDP transport host=192.168.186.1 port=5060 ipv4=1
21:44:43.968|InternalTransport.cxx(84)|Debug8|Resip|::ResipLogger:Creating fd=564 V4/UDP
21:44:43.968|InternalTransport.cxx(92)|Debug8|Resip|::ResipLogger:Binding to 192.168.186.1
21:44:43.968|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: 192.168.186.1:5060
21:44:43.968|TransportSelector.cxx(130)|Debug8|Resip|::ResipLogger:Adding transport: [ V4 192.168.186.1:5060 UDP target domain=unspecified connectionId=0 ]
21:44:43.968|UdpTransport.cxx(34)|Trace5|Resip|::ResipLogger:Creating UDP transport host=192.168.255.1 port=5060 ipv4=1
21:44:43.968|InternalTransport.cxx(84)|Debug8|Resip|::ResipLogger:Creating fd=584 V4/UDP
21:44:43.968|InternalTransport.cxx(92)|Debug8|Resip|::ResipLogger:Binding to 192.168.255.1
21:44:43.968|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: 192.168.255.1:5060
21:44:43.968|TransportSelector.cxx(130)|Debug8|Resip|::ResipLogger:Adding transport: [ V4 192.168.255.1:5060 UDP target domain=unspecified connectionId=0 ]
21:44:43.968|UdpTransport.cxx(34)|Trace5|Resip|::ResipLogger:Creating UDP transport host=127.0.0.1 port=5060 ipv4=1
21:44:43.968|InternalTransport.cxx(84)|Debug8|Resip|::ResipLogger:Creating fd=604 V4/UDP
21:44:43.968|InternalTransport.cxx(92)|Debug8|Resip|::ResipLogger:Binding to 127.0.0.1
21:44:43.968|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: 127.0.0.1:5060
21:44:43.968|TransportSelector.cxx(130)|Debug8|Resip|::ResipLogger:Adding transport: [ V4 127.0.0.1:5060 UDP target domain=unspecified connectionId=0 ]
21:44:43.968|ConnectionBase.cxx(31)|Debug8|Resip|::ResipLogger:ConnectionBase::ConnectionBase, no params: 01758C88
21:44:43.968|ConnectionManager.cxx(28)|Debug8|Resip|::ResipLogger:ConnectionManager::ConnectionManager() called
21:44:43.968|InternalTransport.cxx(84)|Debug8|Resip|::ResipLogger:Creating fd=624 V4/TCP
21:44:43.968|InternalTransport.cxx(92)|Debug8|Resip|::ResipLogger:Binding to 0.0.0.0
21:44:43.984|TcpTransport.cxx(27)|Trace5|Resip|::ResipLogger:Creating TCP transport host= port=5060 ipv4=1
21:44:43.984|TransportSelector.cxx(130)|Debug8|Resip|::ResipLogger:Adding transport: [ V4 0.0.0.0:5060 TCP target domain=unspecified connectionId=0 ]
21:44:43.984|DnsUtil.cxx(140)|Trace5|Resip|::ResipLogger:local hostname does not contain a domain part
21:44:43.984|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: mediapc:5060
21:44:43.984|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: 3CXPhoneSystem:5060
21:44:43.984|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: sip.mydomain.com:5060
21:44:44.000|.\CM_Stack.cpp(78)|Trace5|SipStack|CallMgr::Stack::Initialize:Stack dump: SipStack: without security
domains: [127.0.0.1:5060, 192.168.0.154:5060, 192.168.186.1:5060, 192.168.255.1:5060, 3CXPhoneSystem:5060, mediapc:5060, sip.mydomain.com:5060]
TUFifo size=0
Timers size=0
AppTimers size=0
ServerTransactionMap size=0
ClientTransactionMap size=0
Exact Transports=[[ V4 127.0.0.1:5060 UDP target domain=unspecified connectionId=0 ] -> 017587E8, [ V4 192.168.0.154:5060 UDP target domain=unspecified connectionId=0 ] -> 00BA8DC0, [ V4 192.168.186.1:5060 UDP target domain=unspecified connectionId=0 ] -> 01757E88, [ V4 192.168.255.1:5060 UDP target domain=unspecified connectionId=0 ] -> 01758340]
Any Transports=[[ V4 0.0.0.0:5060 TCP target domain=unspecified connectionId=0 ] -> 01758B68]

21:44:44.000|UserProfile.cxx(135)|Debug8|Resip|::ResipLogger:Adding credential: realm=3CXPhoneSystem user=internal
21:44:44.000|.\DBAccessor.cpp(116)|Debug2|DataBase|DBPostgressAccessor:BPostgressAccessoratabase connect string [dbname=phonesystem port=5480 user=phonesystem password=EF11C93F-3E70-4D6E-A2C9-AC87944EC028]
21:44:44.140|.\DBAccessor.cpp(85)|Log2||DBA:[CM501003]: Connected: Database
21:44:44.546|.\CallMgr.cpp(512)|Trace5|CallManager|CallMgr::findTransportForTarget:GetBestRoute from 192.168.0.154 to 204.11.192.22:
type=4; next hop=192.168.0.1; dest=0.0.0.0; mask=0x0
21:44:44.546|.\DevsMgr.cpp(180)|Trace5||DeviceRecord::updateTransport:Update: transp=[ V4 192.168.0.154:5060 UDP target domain=unspecified connectionId=0 ]; mask=24; src=[ V4 204.11.192.22:5060 UDP target domain=unspecified connectionId=0 ]
21:44:44.546|.\DevsMgr.cpp(87)|Trace5||DeviceRecord:eviceRecord:New device record is created, id=callcentric.com:5060, pbx=sip[email protected], tr=192.168.0.154, external
21:44:44.546|.\DevsMgr.cpp(414)|Trace5||DevsMgr::createDevice:Created new device: callcentric.com:5060
21:44:44.546|.\DevsMgr.cpp(289)|Trace5||Device:evice:Created line 17772342929@[callcentric.com:5060]
21:44:44.546|.\DevsMgr.cpp(109)|Trace5||DeviceRecord::addLine:Added device [callcentric.com:5060] for aor=<sip:[email protected]:5060>
21:44:44.609|.\Service.cpp(202)|Trace5|CallManager|CServiceModule:reMessageLoop:>>>> PBX service started successfully <<<<
21:44:44.609|.\CallMgr.cpp(426)|Trace5|DUM|CallMgr:umThread::thread:** Enter DUM Thread **
21:44:44.609|.\CM_Stack.cpp(130)|Trace5|SipStack|CallMgr::Stack::thread:** Enter Stack Loop **
21:44:45.593|.\StunClient.cpp(39)|Trace5|STUN|StunClient::loadStunList:STUN server stun.3cx.com has IP:64.69.76.23
21:44:45.609|.\StunClient.cpp(39)|Trace5|STUN|StunClient::loadStunList:STUN server stun2.3cx.com has IP:64.69.76.23
21:44:45.625|.\StunClient.cpp(143)|Trace5||needSTUNtest:Best route: next hop=192.168.0.1 if=4 on transp: 192.168.0.154
21:44:45.640|.\StunClient.cpp(210)|Log2|STUN|StunClient:nInitTests:[CM506001]: STUN request to resolve SIP external IPort mapping is sent to STUN server 64.69.76.23:3478 over Transport 192.168.0.154:5060
21:44:45.640|.\StunClient.cpp(143)|Trace5||needSTUNtest:Best route: next hop=192.168.0.1 if=4 on transp: 192.168.186.1
21:44:45.640|.\StunClient.cpp(143)|Trace5||needSTUNtest:Best route: next hop=192.168.0.1 if=4 on transp: 192.168.255.1
21:44:45.765|.\StunClient.cpp(109)|Log2|STUN|StunClient:rocess:[CM506002]: Resolved SIP external IPort (###.###.###.###:5060) on Transport 192.168.0.154:5060
21:44:46.093|.\DevsMgr.cpp(180)|Trace5||DeviceRecord::updateTransport:Update: transp=[ V4 192.168.0.154:5060 UDP target domain=unspecified connectionId=0 ]; mask=24; src=[ V4 204.11.192.22:5060 UDP target domain=unspecified connectionId=0 ]
21:44:46.093|UserProfile.cxx(135)|Debug8|Resip|::ResipLogger:Adding credential: realm=3CXPhoneSystem user=17772342929
21:44:46.093|DnsUtil.cxx(140)|Trace5|Resip|::ResipLogger:local hostname does not contain a domain part
21:44:46.093|BaseCreator.cxx(127)|Debug8|Resip|::ResipLogger:BaseCreator::makeInitialRequest: 0175E6B0
21:44:46.093|RegistrationCreator.cxx(31)|Debug8|Resip|::ResipLogger:RegistrationCreator::RegistrationCreator: 0175E6B0
21:44:46.093|DialogSet.cxx(52)|Debug8|Resip|::ResipLogger: ************* Created DialogSet(UAC) -- MGMzOGIwNThlNDAyZDhmYWZhNGJhNjg4YWMxMzgxMjQ.-9471942b*************
21:44:46.093|DialogUsageManager.cxx(800)|Debug8|Resip|::ResipLogger:SEND: REGISTER sip:callcentric.com:5060 SIP/2.0
Via: SIP/2.0/ ;branch=z9hG4bK-d87543-3a62af5b87799420-1--d87543-;rport
Max-Forwards: 70
Contact: <sip:17772342929@###.###.###.###:5060;rinstance=cf6a3c5f3b60e137>
To: <sip:[email protected]:5060>
From: <sip:[email protected]:5060>;tag=9471942b
Call-ID: MGMzOGIwNThlNDAyZDhmYWZhNGJhNjg4YWMxMzgxMjQ.
CSeq: 1 REGISTER
Expires: 3600
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO
User-Agent: 3CXPhoneSystem 5.0.3790.0
Content-Length: 0


21:44:46.093|DialogId.cxx(50)|Debug8|Resip|::ResipLoggerialogId:ialogId: MGMzOGIwNThlNDAyZDhmYWZhNGJhNjg4YWMxMzgxMjQ.-9471942b-
21:44:46.093|DialogUsageManager.cxx(927)|Debug8|Resip|::ResipLogger:Send: SipReq: REGISTER callcentric.com:5060 tid=3a62af5b87799420 cseq=REGISTER contact=17772342929@###.###.###.###:5060 / 1 from(tu)
21:44:46.093|SipStack.cxx(296)|Debug8|Resip|::ResipLogger:SEND: SipReq: REGISTER callcentric.com:5060 tid=3a62af5b87799420 cseq=REGISTER contact=17772342929@###.###.###.###:5060 / 1 from(tu)
21:44:46.093|.\Registrar.cpp(494)|Log2|Registrar|ClientRegs::Register:[CM504003]: Sent registration request for 10000@callcentric
21:44:46.093|.\Registrar.cpp(495)|Message5|Registrar|ClientRegs::Register:Sent registration:
REGISTER sip:callcentric.com:5060 SIP/2.0
Via: SIP/2.0/ ;branch=z9hG4bK-d87543-3a62af5b87799420-1--d87543-;rport
Max-Forwards: 70
Contact: <sip:17772342929@###.###.###.###:5060;rinstance=cf6a3c5f3b60e137>
To: <sip:[email protected]:5060>
From: <sip:[email protected]:5060>;tag=9471942b
Call-ID: MGMzOGIwNThlNDAyZDhmYWZhNGJhNjg4YWMxMzgxMjQ.
CSeq: 1 REGISTER
Expires: 3600
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO
User-Agent: 3CXPhoneSystem 5.0.3790.0
Content-Length: 0


21:44:46.171|TimerQueue.cxx(85)|Debug8|Resip|::ResipLogger:Adding timer: Timer F tid=3a62af5b87799420 ms=32000
21:44:46.171|DnsResult.cxx(186)|Debug8|Resip|::ResipLoggernsResult::lookup sip:callcentric.com;transport=UDP
21:44:53.812|.\CallMgr.cpp(746)|Log2|CallManager|CallMgr:nAddIPs:IP(s) added:[192.168.0.154,192.168.186.1,192.168.255.1]
21:44:54.406|.\DevsMgr.cpp(180)|Trace5||DeviceRecord::updateTransport:Update: transp=[ V4 192.168.0.154:5060 UDP target domain=unspecified connectionId=0 ]; mask=24; src=[ V4 204.11.192.22:5060 UDP target domain=unspecified connectionId=0 ]
21:44:54.406|UserProfile.cxx(135)|Debug8|Resip|::ResipLogger:Adding credential: realm=3CXPhoneSystem user=17772342929
21:44:54.406|BaseCreator.cxx(127)|Debug8|Resip|::ResipLogger:BaseCreator::makeInitialRequest: 01766CC0
21:44:54.406|RegistrationCreator.cxx(31)|Debug8|Resip|::ResipLogger:RegistrationCreator::RegistrationCreator: 01766CC0
21:44:54.406|DialogSet.cxx(52)|Debug8|Resip|::ResipLogger: ************* Created DialogSet(UAC) -- ODVhYTU4ZmZiYzk4NjhjMDIzZDczMmZiZjM1MjJiNjY.-e269d654*************
21:44:54.406|DialogUsageManager.cxx(800)|Debug8|Resip|::ResipLogger:SEND: REGISTER sip:callcentric.com:5060 SIP/2.0
Via: SIP/2.0/ ;branch=z9hG4bK-d87543-db0dcf28377eca35-1--d87543-;rport
Max-Forwards: 70
Contact: <sip:17772342929@###.###.###.###:5060;rinstance=42346943d070b610>
To: <sip:[email protected]:5060>
From: <sip:[email protected]:5060>;tag=e269d654
Call-ID: ODVhYTU4ZmZiYzk4NjhjMDIzZDczMmZiZjM1MjJiNjY.
CSeq: 1 REGISTER
Expires: 3600
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO
User-Agent: 3CXPhoneSystem 5.0.3790.0
Content-Length: 0


21:44:54.406|DialogId.cxx(50)|Debug8|Resip|::ResipLoggerialogId:ialogId: ODVhYTU4ZmZiYzk4NjhjMDIzZDczMmZiZjM1MjJiNjY.-e269d654-
21:44:54.406|DialogUsageManager.cxx(927)|Debug8|Resip|::ResipLogger:Send: SipReq: REGISTER callcentric.com:5060 tid=db0dcf28377eca35 cseq=REGISTER contact=17772342929@###.###.###.###:5060 / 1 from(tu)
21:44:54.406|SipStack.cxx(296)|Debug8|Resip|::ResipLogger:SEND: SipReq: REGISTER callcentric.com:5060 tid=db0dcf28377eca35 cseq=REGISTER contact=17772342929@###.###.###.###:5060 / 1 from(tu)
21:44:54.406|.\Registrar.cpp(494)|Log2|Registrar|ClientRegs::Register:[CM504003]: Sent registration request for 10000@callcentric
21:44:54.406|.\Registrar.cpp(495)|Message5|Registrar|ClientRegs::Register:Sent registration:
REGISTER sip:callcentric.com:5060 SIP/2.0
Via: SIP/2.0/ ;branch=z9hG4bK-d87543-db0dcf28377eca35-1--d87543-;rport
Max-Forwards: 70
Contact: <sip:17772342929@###.###.###.###:5060;rinstance=42346943d070b610>
To: <sip:[email protected]:5060>
From: <sip:[email protected]:5060>;tag=e269d654
Call-ID: ODVhYTU4ZmZiYzk4NjhjMDIzZDczMmZiZjM1MjJiNjY.
CSeq: 1 REGISTER
Expires: 3600
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO
User-Agent: 3CXPhoneSystem 5.0.3790.0
Content-Length: 0


21:44:54.421|TimerQueue.cxx(85)|Debug8|Resip|::ResipLogger:Adding timer: Timer F tid=db0dcf28377eca35 ms=32000
21:44:54.421|DnsResult.cxx(186)|Debug8|Resip|::ResipLoggernsResult::lookup sip:callcentric.com;transport=UDP
21:45:01.484|.\SLServer.cpp(32)|Log5||ListenConnect:SL: connected mediapc:0/PHPExtension_0 at [mediapc]/PHPExtension_0
21:45:18.171|Helper.cxx(302)|Debug8|Resip|::ResipLogger:Helper::makeResponse(SipReq: REGISTER callcentric.com:5060 tid=3a62af5b87799420 cseq=REGISTER contact=17772342929@###.###.###.###:5060 / 1 from(tu) code=408 reason=
21:45:18.171|TransactionState.cxx(1721)|Debug8|Resip|::ResipLogger:Send to TU: TU: DialogUsageManager size=0 SIP/2.0 408 Request Timeout
Via: SIP/2.0/ ;branch=z9hG4bK-d87543-3a62af5b87799420-1--d87543-;rport
To: <sip:[email protected]:5060>;tag=1a6e3d72
From: <sip:[email protected]:5060>;tag=9471942b
Call-ID: MGMzOGIwNThlNDAyZDhmYWZhNGJhNjg4YWMxMzgxMjQ.
CSeq: 1 REGISTER
Content-Length: 0


21:45:18.265|DialogUsageManager.cxx(1190)|Trace5|Resip|::ResipLogger:Got: SipResp: 408 tid=3a62af5b87799420 cseq=REGISTER / 1 from(wire)
21:45:18.265|DialogUsageManager.cxx(1646)|Debug8|Resip|::ResipLoggerialogUsageManager:rocessResponse: SipResp: 408 tid=3a62af5b87799420 cseq=REGISTER / 1 from(wire)
21:45:18.265|DialogSet.cxx(122)|Debug8|Resip|::ResipLogger: ********** DialogSet::~DialogSet: MGMzOGIwNThlNDAyZDhmYWZhNGJhNjg4YWMxMzgxMjQ.-9471942b*************
21:45:26.437|Helper.cxx(302)|Debug8|Resip|::ResipLogger:Helper::makeResponse(SipReq: REGISTER callcentric.com:5060 tid=db0dcf28377eca35 cseq=REGISTER contact=17772342929@###.###.###.###:5060 / 1 from(tu) code=408 reason=
21:45:26.437|TransactionState.cxx(1721)|Debug8|Resip|::ResipLogger:Send to TU: TU: DialogUsageManager size=0 SIP/2.0 408 Request Timeout
Via: SIP/2.0/ ;branch=z9hG4bK-d87543-db0dcf28377eca35-1--d87543-;rport
To: <sip:[email protected]:5060>;tag=4727196d
From: <sip:[email protected]:5060>;tag=e269d654
Call-ID: ODVhYTU4ZmZiYzk4NjhjMDIzZDczMmZiZjM1MjJiNjY.
CSeq: 1 REGISTER
Content-Length: 0


21:45:26.546|DialogUsageManager.cxx(1190)|Trace5|Resip|::ResipLogger:Got: SipResp: 408 tid=db0dcf28377eca35 cseq=REGISTER / 1 from(wire)
21:45:26.546|DialogUsageManager.cxx(1646)|Debug8|Resip|::ResipLoggerialogUsageManager:rocessResponse: SipResp: 408 tid=db0dcf28377eca35 cseq=REGISTER / 1 from(wire)
21:45:26.546|UserProfile.cxx(158)|Debug8|Resip|::ResipLogger:Found credential for realm: realm=3CXPhoneSystem user=177723429293CXPhoneSystem
21:45:26.546|DialogId.cxx(50)|Debug8|Resip|::ResipLoggerialogId:ialogId: ODVhYTU4ZmZiYzk4NjhjMDIzZDczMmZiZjM1MjJiNjY.-e269d654-4727196d
21:45:26.546|.\Registrar.cpp(386)|Trace5|Registrar|ClientRegs:nRequestRetry:Reg. request-retry: h=3; code=408
21:45:26.546|.\Registrar.cpp(395)|Trace5|Registrar|ClientRegs:nRequestRetry:ADS: hReg=1701278305; attempt=0
21:45:26.546|.\Registrar.cpp(406)|Log5|Registrar|ClientRegs:nRequestRetry:Registration attempt for L:10000(callcentric) is scheduled in 20 sec.
21:45:26.546|ClientRegistration.cxx(503)|Debug8|Resip|::ResipLogger:Application requested delayed retry on 408: 20
21:45:26.546|TimerQueue.cxx(105)|Debug8|Resip|::ResipLogger:Adding application timer: DumTimeout::RegistrationRetry ClientRegistration sip:[email protected]:5060: duration=20 seq=1
21:45:26.562|.\LineMgr.cpp(155)|Log5||LineMgr:nRegUpdAor:Unregistered line: L:10000(callcentric)
21:45:26.562|.\CallEvents.cpp(579)|Trace5||??:Registering 10000
21:45:26.562|.\CallEvents.cpp(75)|Trace5||FireStatusEvent:Fire event: Undefined; DN 10000

 

[Dace]

I'm sure one of the 3cx bods will be able to give you a far better reply than I can ...

The instructions on the callcentric web site are accurate - even for v5.

I use CallCentric as one of the VOIP providers on our v5 installation. The original (first) v5 RC2 build didn't like callcentric at all - but that was confirmed as a bug and the more recent builds don't appear to have the previous registration issues.

That said .. I have noticed some 'weirdness'. In that sometimes when looking at the 'Lines' page in the control panel the Callcentric VOIP line shows as not registered (yet both inbound & outbound calls to/via that line connect successfully).
We use the v5 version you've noted on our live production machine and as yet haven't verified a problem.

(That said - our setup will automatically redirect all CallCentral calls to our second VOIP provider (InPhonex) if the CallCentric line isn't registered. For that reason we'd have to be actively watching / testing to notice a problem).

Also you may wish to bear in mind that Callcentric had a complete systems failure about a week ago (website, lines - everything). Perhaps that is related to your problems.