Caller id - assisted call transfer

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alexis41818544158

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Good morning everyone,

I have a particular problem on an installation, if I make an assisted transfer of a call from the 3cx app the recipient in recent calls only sees the number of the extension that transferred the call but not the original caller ID.
With other installations, however, I can see in recent calls both the extension that transferred the call to me and the original caller ID.

What could it depend on?
Thank you
 
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