Caller ID issue with v7 on transfer.

[Denny]

On versions 6, the caller ID shows on phone when received, and when transfered to another extension and retains the caller ID. On version 7, caller ID shows on phone when received, but when transfered to another extension it does not retain the caller ID. It will shows the extension caller ID. How can I fix this issue to work the same way from version 6.

 

[Denny]

anyone?

 

[htcomm]

Hi Denny
Out of interest, what phones are you using ?
We have I think the same issue as you with our Grandstream phones.
However with our Snom 360 phones the caller id correctly transfered.

 

[fruvos]

I get the exact same issue here. Worked on 6.x but not on 7.x.

Phones are Linksys SPA942s, with same symptoms seen on SPA941s.

Worked fine until 3CX was upgraded from 6.x to 7.x so not a problem with the Linksys handsets

 

[hamdiyigit]

Hi,

I have a same problem .

My Gateway is Audicodes MP114 -FXO and Linksys SPA942, SPA962 ..

My 3CX version is 7.1.7139

 

[hamdiyigit]

I have I error message from Audiocodes mp114 fxo , when performing call transfer.

Error message is ;
(sip_stack)(5958 ) !! [ERROR] SIPCallConnectedState::ReinviteResponse : Can not send reinvite response because m_ReinviteTransaction is NULL