Callers get busy signal Nexvortex voip 3cx v10

[Cynthia Slade]

15:00:04.004|.\Authorization.cpp(1024)|Error1||evt::CheckIfAuthIsRequired::not_handled:[CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected] tid=6675.a0d17776.0 cseq=INVITE [email protected]:5060 / 2 from(wire)<br>
15:00:04.004|.\Authorization.cpp(1028)|Log2||evt::CheckIfAuthIsRequired::not_handled:[CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
Just started this installation and when I call it rings several times and then I get a busy signal. HELP???

INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP xx.xxx.xxx.xx:5060;branch=z9hG4bK6675.a0d17776.0
Via: SIP/2.0/UDP 192.168.0.100:5060;received=50.78.196.109;branch=z9hG4bK-d8754z-6229ff56b93ab543-1---d8754z-;rport=5060
Max-Forwards: 16
Record-Route: <sip[email protected]:5060;nat=yes;ftag=426f353a;lr=on>
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]:5060>
From: "Cindy Slade"<sip:[email protected]:5060>;tag=426f353a
Call-ID: YTU5MDhlNDdjY2MwY2Y1ZmZhMzMyNjJkNTRmYjRmZTY.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Supported: replaces
User-Agent: 3CXPhoneSystem 10.0.23053.0
Content-Length: 0
Remote-Party-ID: <sip:[email protected]>;party=calling;screen=no;privacy=off

 

[Cynthia Slade]

Issue seems to be solved - it was a setting at nexvortex that needed to be configured differently.

 

[craigreilly]

Interesting... I haven't had any issues with my Nex line...
Can you tell me what they did incase I ever run into this?