Thanks Pierre, I've tried now also adding the number without 0 in front to the SIP Trunk as it was there already as the full 01 number and still the same.
Below is the inbound rule (blanked out), the inbound number is in the format 01234567890:
under the Trunk Details for the Trunk being used I did see that group it was going to on here:
There is a call flow app which I'm thinking may be the issue possibly:
using CallFlow.CFD;
using CallFlow;
using MimeKit;
using System.Collections.Generic;
using System.IO;
using System.Linq;
using System.Threading.Tasks.Dataflow;
using System.Threading.Tasks;
using System.Threading;
using System;
using TCX.Configuration;
namespace PQ_DID_LOOKUP
{
public class Main : ScriptBase<Main>, ICallflow, ICallflowProcessor
{
private bool executionStarted;
private bool executionFinished;
private bool disconnectFlowPending;
private BufferBlock<AbsEvent> eventBuffer;
private int currentComponentIndex;
private List<AbsComponent> mainFlowComponentList;
private List<AbsComponent> disconnectFlowComponentList;
private List<AbsComponent> errorFlowComponentList;
private List<AbsComponent> currentFlowComponentList;
private LogFormatter logFormatter;
private TimerManager timerManager;
private Dictionary<string, Variable> variableMap;
private TempWavFileManager tempWavFileManager;
private PromptQueue promptQueue;
private OnlineServices onlineServices;
private void DisconnectCallAndExitCallflow()
{
if (currentFlowComponentList == disconnectFlowComponentList)
logFormatter.Trace("Callflow finished...");
else
{
logFormatter.Trace("Callflow finished, disconnecting call...");
MyCall.Terminate();
}
}
private async Task ExecuteErrorFlow()
{
if (currentFlowComponentList == errorFlowComponentList)
{
logFormatter.Trace("Error during error handler flow, exiting callflow...");
DisconnectCallAndExitCallflow();
}
else if (currentFlowComponentList == disconnectFlowComponentList)
{
logFormatter.Trace("Error during disconnect handler flow, exiting callflow...");
executionFinished = true;
}
else
{
currentFlowComponentList = errorFlowComponentList;
currentComponentIndex = 0;
if (errorFlowComponentList.Count > 0)
{
logFormatter.Trace("Start executing error handler flow...");
await ProcessStart();
}
else
{
logFormatter.Trace("Error handler flow is empty...");
DisconnectCallAndExitCallflow();
}
}
}
private async Task ExecuteDisconnectFlow()
{
currentFlowComponentList = disconnectFlowComponentList;
currentComponentIndex = 0;
disconnectFlowPending = false;
if (disconnectFlowComponentList.Count > 0)
{
logFormatter.Trace("Start executing disconnect handler flow...");
await ProcessStart();
}
else
{
logFormatter.Trace("Disconnect handler flow is empty...");
executionFinished = true;
}
}
private EventResults CheckEventResult(EventResults eventResult)
{
if (eventResult == EventResults.MoveToNextComponent && ++currentComponentIndex == currentFlowComponentList.Count)
{
DisconnectCallAndExitCallflow();
return EventResults.Exit;
}
else if (eventResult == EventResults.Exit)
DisconnectCallAndExitCallflow();
return eventResult;
}
private void InitializeVariables(string callID)
