Callwforwarding stopped working

[nowak68]

Hi All,
I have customer with 3CX version 18 update 9
And suddenly every forwarding stopped working and I can`t find out why.
If I try to forward from a user extension to another extension or an outside number no luck .
After office hours to an existing user or external number , no luck
From a ring group to anther ringgroup , no luck . two days ago everything was fine .
Any suggestions ?

Regards Harry

 

[TheodorosG_3CX]

Is the below option enabled?

 

[nowak68]

Is the below option enabled?

View attachment 41638

I`m using version 18 , but yes it is . This system is in use for a couple off years and never gave any problem , and now about 3 days ago forwarding after office hours stopped working . Didn`t change anything for weeks .Very strange.
Regards Harry

 

[TheodorosG_3CX]

Have you disabled this option and still have the issue?

 

[nowak68]

Have you disabled this option and still have the issue?

Disabled it, Enable it , no difference . , nothing to see . Created a new inbound rule to test , but no difference .The strange thing is , that when I take a look in the activity log it is empty. Made a testcall and tryed to capture it, and that worked . So I have a pcap of the testcall. But i`m not so familiar with Wireshark .. use it very little
Regards,
Harry

 

[TheodorosG_3CX]

This might require to create a support ticket so we can check further and advice.

 

[nowak68]

This might require to create a support ticket so we can check further and advice.

Ok, I`ll make a ticket .
Thanks for replying
Regards,
Harry

 

[TheodorosG_3CX]

We will take it from there, thank you.