Can recieve external calls but cant make external calls

[riceboi]

Hi Guys,

Im not quite sure whats wrong, but 3cx was working properly the other day and today its decided not to work.
Can recieve external calls, but cant dial out to external.

Currently using iiNet Voip as my carrier and using Cisco 7970 Handsets.

Here is the Server staus log when i attempt to make a call

07:43:46.656 Call::Terminate [CM503008]: Call(2): Call is terminated
07:43:46.390 Call::RouteFailed [CM503014]: Call(2): Attempt to reach [sip:[email protected];user=phone] failed. Reason: No Answer
07:43:46.265 CallLeg:nFailure [CM503003]: Call(2): Call to sip:[email protected]:5060 has failed; Cause: 408 Request Timeout; internal
07:43:13.828 MediaServerReporting::SetRemoteParty [MS210002] C:2.2:Offer provided. Connection(transcoding mode): 124.168.168.192:35002(35003)
07:43:13.000 CallCtrl:nSelectRouteReq [CM503004]: Call(2): Calling: VoIPline:10000@[Dev:sip:[email protected]:5060]
07:43:12.875 MediaServerReporting::SetRemoteParty [MS210000] C:2.1:Offer received. RTP connection: 192.168.0.11:30570(30571)
07:43:12.671 CallCtrl:nSelectRouteReq [CM503010]: Making route(s) to [sip:[email protected];user=phone]
07:43:12.609 CallLeg::setRemoteSdp Remote SDP is set for legC:2.1
07:43:12.593 Extension:rintEndpointInfo [CM505001]: Ext.102: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Cisco-CP7970G/8.3.0] Transport: [sip:192.168.0.1:5060]
07:43:11.031 CallCtrl:nIncomingCall [CM503001]: Call(2): Incoming call from Ext.102 to [sip:[email protected];user=phone]
07:43:09.953 CallLeg:nNewCall [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 192.168.0.11:5060;branch=z9hG4bK93f43fbb
Max-Forwards: 70
Contact: [sip:[email protected]:5060;transport=udp]
To: [sip:[email protected];user=phone]
From: "Bedroom 1"[sip:[email protected]];tag=001243d1defa0003b930c2cd-6cf501ae
Call-ID: [email protected]
CSeq: 102 INVITE
Expires: 180
Accept: application/sdp
Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE
Date: Wed, 02 Apr 2008 20:41:40 GMT
Proxy-Authorization: Digest username="102",realm="3CXPhoneSystem",uri="sip:[email protected];user=phone",response="e5c0b75d5daffd0590c15b3c53eb0d37",nonce="12848964189:5f0706603380dc208a3268c1503b07f7",algorithm=MD5
Supported: replaces, join, norefersub
User-Agent: Cisco-CP7970G/8.3.0
Allow-Events: kpml, dialog
Content-Length: 0
Remote-Party-ID: "Bedroom 1" [sip:[email protected]];party=calling;id-type=subscriber;privacy=off;screen=yes

Any Help Much Appreciated

 

[h2009]

Hmm well that log is saying the call is working fine.
Have you check your SIP provider to see if they've got a problem on there side. i.e. just directly call without using 3cx?
Peronally when i get that type of message in 3CX its the provider which has a problem.

You can try calling other numbers landlines and mobiles to see if its just one type of number which doesnt work.