Can you forward a call directly to someones VM

[north3]

Can you forward a call directly to someones VM?

 

[leejor]

When doing a transfer, precede the extension number with *4

 

[Rami.Hachem]

is there a way while doing the transfer to add a button to transfer directly to a voicemail instead of adding 4 manually?

 

[craigreilly]

It doesn't seem to work on the Softphone. I tried Speed Dial and BLF.
BLF doesn't seem to do anything.
SpeedDial dials *4 and it rings and then goes silent.

On a deskphone, I use a button type called "PREFIX" and add *4
So we label the button DVM.

So transfer, DVM ####, transfer,

 

[leejor]

I seem to recall that one user made use of dummy extension and call forwarding. Extension 202 had a dummy set up (Ext 102) that was forwarded to *4202, so if you wanted to go directly to the mailbox, you sent the call to the dummy extension associated with the real number.

I hope I'm remembering that correctly, and that it worked. Wouldn't be a lot of effort to try it out

 

[Rami.Hachem]

Are there any plans to include transferring to user's voice mail via the client?

Thank you,
Rami

 

[jpillow]

You can setup a dummy extension and set the forwarding options to forward to another extensions voice mail immediately, or in this case as there will be no handset/phone involved you'd set to forward to vm if extension isnt registered.

 

[jpillow]

When you say Client I'm assuming you are referring to myphone if that is the case you have two options you can either dial *4 and extension ie *4102. When forwarding to VM for extension 102

 

[craigreilly]

You say two options - what is the second option?