Solved Cannot change SMTP settings

[Phillip Heuchert]

I can't send welcome emails-- I went to check on the SMTP configuration (which I have never touched), the server drop-down menu is grayed out and I can't change any settings. When I click the TEST button, I get the authentication error you see below..

Any ideas??

 

[Saqqara]

Check this thread out, if using 3CX Free edition you have to use 3CX SMTP settings - https://www.3cx.com/community/threads/email-server-setup.51982/#post-212993

 

[Phillip Heuchert]

Thanks-- I just figured it out. I found out my Public IP settings were incorrect. Fixed it, and now I can send/receive emails.

 

[apostolis_3CX]

Glda to see the issue was resolved.