Solved Cannot update Prompt Set

[linking13]

I have migrated a 3CX instllation from an ol server with v14 to a new server with v15.5. Everything works fine but I cant Update the prompt set.

If I select the promptset to update I receive the error "An error occurred while sending the request." All the other update works fine

This is my situation of promptset

Name Status Installed Version Online Version Description
English Out Of Date 3.0.7 3.0.8 Standard English Prompts Set
Italian Out Of Date 3.0.0 3.0.7 Italian Prompts Set

 

[YiannisH_3CX]

Hello @linking13

Can you download a new prompt set of a different language or the issue is with all prompt sets?
Make sure you can reach downloads.3cx.com, by performing an nslookup or type it on a browser on the server machine. You should get an empty page with the message "I am Here" on the website tab.

 

[linking13]

I have downloaded a new Prompt Set (Dutch) without problem and then the upgrade works fine. I don't know...

It seems everything works fine now

 

[YiannisH_3CX]

Glad to hear that the update worked. Please keep an eye on it and let us know if you experience the issue again