Cant download 3CX MyPhone Update**FIXED

[cylosoft]

I got upgraded to version 10. I see there is a SP1 for the MyPhone in my "service Packs/updates" area. I can't check the box to have it downloaded. All the other types of updates I can check the box for whatever items they have in the list. I've tried IE, IE compatibility mode, FF, and Chrome.

 

[matictec]

Re: Cant download 3CX MyPhone Update

Have to been done with the 3cx windows management console on the server.

 

[software2]

Hi Guys

This says fixed, what was the resolution.

(in case anyone says use the management console on the server, I am having this problem whilst in the management console).

Many thanks.

 

[BigB]

I also have same problem.

Please help as I cannot find answer

Thanks

 

[BJReplay]

http://www.3cx.com/forums/cant-download-3cx-myphone-update-fixed-20361.html#p102595

As matictec said, you need to do it with the 3vc windows management console on the server.

That means you need to do it using the windows management console - that's not the web management web page.

It also means you need to do it on the server - that means not from your desktop, but logged onto the server (where 3cx is installed).

 

[BigB]

I am afraid I am having this problem using the 3CX Management Console while logged onto the server using administrator account.

The "3CX servicepacks/Updates" are highlighted in red and the download tab in that part of the tree is greyed out.

All other updates load fine.

 

[BJReplay]

I am afraid I am having this problem using the 3CX Management Console while logged onto the server using administrator account.

The "3CX servicepacks/Updates" are highlighted in red and the download tab in that part of the tree is greyed out.

All other updates load fine.

Are you using the Windows Management Console - the windows application - or Management Console - the web based management page? They are different. You have to use Windows Management Console.

 

[BigB]

Thanks for the quick reply.

I have been using the web based 3CX management Console on server (incorrectly). Thanks for the clarification.

Everything is easy if you know how


Thanks