- Joined
- Oct 20, 2018
- Messages
- 44
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- 3
I have a CFD app created as our IVR Digital Receptionist. When an option is chosen in the CFD app, it transfers the call to various ring groups. When the desk phone shows that a call is coming in (via the ring group), it shows that the call is transferred from the CFD Extension instead of showing the Ring Group Name. Any way to force the phone to keep the Ring Group name instead of showing its via a transfer? Our Users are in multiple RingGroups and we need a way to display why the call is being sent to them.
Thank you!
Thank you!