Checking another extensions mailbox in multi-company mode

[iduncan]

We have received requests from some of our tenants to check another extensions mailbox within their "department". I have tried this with our 'Default' department reserved for our technicians, and cannot seem to get it to work. On a non tenanted system, i can press # after dialing into voicemail, and i get prompted to enter an extension number just fine. Is there a trick to getting this to work on a tenanted system?

System type: Professional Annual 16 SC
Multi company mode enabled

 

[SteveITS]

It's not available on multitenant/Free/SMB, as I recall.

 

[iduncan]

It's not available on multitenant/Free/SMB, as I recall.

So realistically the only option would be to dial in from the outside, and hit a digital receptionist, press the voicemail access number and go from there?