Hi, Since we started using 3cx we have been having issues such as sometime we are getting voice being chopped out from internal calling but also if inbound call coming in. We have made some changes to our configuration after Patton team suggested what we need to try but the problem still exist. it happens more when we connect atleast more than one PSTN line to the Patton Gateway.
We are using 3cx free version and we have patton 4114 and on the phones we have a mix of snom320 and grandstreams 2000. We are not using any Voip provide, its just normal PSTN line from the bell company.
we have taken out the codec g729 and leave G711 per recommendation from Patton team.
please send us you comments that may help us solve this issue, we have spent quite number of days without an answer and we are thinking of pulling out from this project.
here is our configuration
webserver port 80 language en
system
ic voice 0
profile ppp default
profile call-progress-tone US_Dialtone
flush-play-list
play 1 1000 350 -13 440 -13
profile call-progress-tone US_Alertingtone
flush-play-list
play 1 1000 440 -19 480 -19
pause 2 3000
profile call-progress-tone US_Busytone
flush-play-list
play 1 500 480 -24 620 -24
pause 2 500
profile call-progress-tone US_Releasetone
flush-play-list
play 1 250 480 -24 620 -24
pause 2 250
profile call-progress-tone US_Congestiontone
flush-play-list
play 1 250 480 -24 620 -24
pause 2 250
profile tone-set US_default
map call-progress-tone dial-tone US_Dialtone
map call-progress-tone ringback-tone US_Alertingtone
map call-progress-tone busy-tone US_Busytone
map call-progress-tone release-tone US_Releasetone
map call-progress-tone congestion-tone US_Congestiontone
profile tone-set default
profile voip default
codec 1 g711alaw64k rx-length 20 tx-length 20
codec 2 g711ulaw64k rx-length 20 tx-length 20
profile voip fax_enabled
codec 1 g711alaw64k rx-length 20 tx-length 20
codec 2 g711ulaw64k rx-length 20 tx-length 20
fax transmission 1 relay t38-udp
profile pstn default
profile sip default
profile aaa default
method 1 local
method 2 none
context ip router
interface eth0
ipaddress 10.7.1.111 255.255.255.0
context cs switch
no digit-collection timeout
interface sip sipif0
bind gateway sipgw0
service default
route call dest-service fxohuntgroup
address-translation outgoing-call request-uri user-part fix 10000 host-part to-header target-param none
interface sip sipif1
bind gateway sipgw1
service default
route call dest-service fxohuntgroup
address-translation outgoing-call request-uri user-part fix 10001 host-part to-header target-param none
interface sip sipif2
bind gateway sipgw2
service default
route call dest-service fxohuntgroup
address-translation outgoing-call request-uri user-part fix 10002 host-part to-header target-param none
interface sip sipif3
bind gateway sipgw3
service default
route call dest-service fxohuntgroup
address-translation outgoing-call request-uri user-part fix 10003 host-part to-header target-param none
interface fxo fxoif0
route call dest-interface sipif0
disconnect-signal battery-reversal
disconnect-signal busy-tone
dial-after timeout 1
use profile tone-set US_default
interface fxo fxoif1
route call dest-interface sipif1
disconnect-signal battery-reversal
disconnect-signal busy-tone
dial-after timeout 1
use profile tone-set US_default
interface fxo fxoif2
route call dest-interface sipif2
disconnect-signal battery-reversal
disconnect-signal busy-tone
dial-after timeout 1
use profile tone-set US_default
interface fxo fxoif3
route call dest-interface sipif3
disconnect-signal battery-reversal
disconnect-signal busy-tone
dial-after timeout 1
use profile tone-set US_default
service hunt-group fxohuntgroup
drop-cause normal-unspecified
drop-cause no-circuit-channel-available
drop-cause network-out-of-order
drop-cause temporary-failure
drop-cause switching-equipment-congestion
drop-cause access-info-discarded
drop-cause circuit-channel-not-available
drop-cause resources-unavailable
drop-cause user-busy
route call 1 dest-interface fxoif0
route call 2 dest-interface fxoif1
route call 3 dest-interface fxoif2
route call 4 dest-interface fxoif3
context cs switch
no shutdown
gateway sip sipgw0
bind interface eth0 router
service default
domain 10.7.1.127
authentication 10000 password 10000 default
default-server 10.7.1.127 loose-router
registrar 10.7.1.127
user 10000
gateway sip sipgw0
no shutdown
gateway sip sipgw1
bind interface eth0 router
service default
domain 10.7.1.127
authentication 10001 password 10001 default
default-server 10.7.1.127 loose-router
registrar 10.7.1.127
user 10001
gateway sip sipgw1
no shutdown
gateway sip sipgw2
bind interface eth0 router
service default
domain 10.7.1.127
authentication 10002 password 10002 default
default-server 10.7.1.127 loose-router
registrar 10.7.1.127
user 10002
gateway sip sipgw2
no shutdown
gateway sip sipgw3
bind interface eth0 router
service default
domain 10.7.1.127
authentication 10003 password 10003 default
default-server 10.7.1.127 loose-router
registrar 10.7.1.127
user 10003
gateway sip sipgw3
no shutdown
port ethernet 0 0
medium auto
encapsulation ip
bind interface eth0 router
no shutdown
port fxo 0 0
use profile fxo us
encapsulation cc-fxo
bind interface fxoif0 switch
no shutdown
port fxo 0 1
use profile fxo us
encapsulation cc-fxo
bind interface fxoif1 switch
no shutdown
port fxo 0 2
use profile fxo us
encapsulation cc-fxo
bind interface fxoif2 switch
no shutdown
port fxo 0 3
use profile fxo us
encapsulation cc-fxo
bind interface fxoif3 switch
no shutdown
thanks
We are using 3cx free version and we have patton 4114 and on the phones we have a mix of snom320 and grandstreams 2000. We are not using any Voip provide, its just normal PSTN line from the bell company.
we have taken out the codec g729 and leave G711 per recommendation from Patton team.
please send us you comments that may help us solve this issue, we have spent quite number of days without an answer and we are thinking of pulling out from this project.
here is our configuration
webserver port 80 language en
system
ic voice 0
profile ppp default
profile call-progress-tone US_Dialtone
flush-play-list
play 1 1000 350 -13 440 -13
profile call-progress-tone US_Alertingtone
flush-play-list
play 1 1000 440 -19 480 -19
pause 2 3000
profile call-progress-tone US_Busytone
flush-play-list
play 1 500 480 -24 620 -24
pause 2 500
profile call-progress-tone US_Releasetone
flush-play-list
play 1 250 480 -24 620 -24
pause 2 250
profile call-progress-tone US_Congestiontone
flush-play-list
play 1 250 480 -24 620 -24
pause 2 250
profile tone-set US_default
map call-progress-tone dial-tone US_Dialtone
map call-progress-tone ringback-tone US_Alertingtone
map call-progress-tone busy-tone US_Busytone
map call-progress-tone release-tone US_Releasetone
map call-progress-tone congestion-tone US_Congestiontone
profile tone-set default
profile voip default
codec 1 g711alaw64k rx-length 20 tx-length 20
codec 2 g711ulaw64k rx-length 20 tx-length 20
profile voip fax_enabled
codec 1 g711alaw64k rx-length 20 tx-length 20
codec 2 g711ulaw64k rx-length 20 tx-length 20
fax transmission 1 relay t38-udp
profile pstn default
profile sip default
profile aaa default
method 1 local
method 2 none
context ip router
interface eth0
ipaddress 10.7.1.111 255.255.255.0
context cs switch
no digit-collection timeout
interface sip sipif0
bind gateway sipgw0
service default
route call dest-service fxohuntgroup
address-translation outgoing-call request-uri user-part fix 10000 host-part to-header target-param none
interface sip sipif1
bind gateway sipgw1
service default
route call dest-service fxohuntgroup
address-translation outgoing-call request-uri user-part fix 10001 host-part to-header target-param none
interface sip sipif2
bind gateway sipgw2
service default
route call dest-service fxohuntgroup
address-translation outgoing-call request-uri user-part fix 10002 host-part to-header target-param none
interface sip sipif3
bind gateway sipgw3
service default
route call dest-service fxohuntgroup
address-translation outgoing-call request-uri user-part fix 10003 host-part to-header target-param none
interface fxo fxoif0
route call dest-interface sipif0
disconnect-signal battery-reversal
disconnect-signal busy-tone
dial-after timeout 1
use profile tone-set US_default
interface fxo fxoif1
route call dest-interface sipif1
disconnect-signal battery-reversal
disconnect-signal busy-tone
dial-after timeout 1
use profile tone-set US_default
interface fxo fxoif2
route call dest-interface sipif2
disconnect-signal battery-reversal
disconnect-signal busy-tone
dial-after timeout 1
use profile tone-set US_default
interface fxo fxoif3
route call dest-interface sipif3
disconnect-signal battery-reversal
disconnect-signal busy-tone
dial-after timeout 1
use profile tone-set US_default
service hunt-group fxohuntgroup
drop-cause normal-unspecified
drop-cause no-circuit-channel-available
drop-cause network-out-of-order
drop-cause temporary-failure
drop-cause switching-equipment-congestion
drop-cause access-info-discarded
drop-cause circuit-channel-not-available
drop-cause resources-unavailable
drop-cause user-busy
route call 1 dest-interface fxoif0
route call 2 dest-interface fxoif1
route call 3 dest-interface fxoif2
route call 4 dest-interface fxoif3
context cs switch
no shutdown
gateway sip sipgw0
bind interface eth0 router
service default
domain 10.7.1.127
authentication 10000 password 10000 default
default-server 10.7.1.127 loose-router
registrar 10.7.1.127
user 10000
gateway sip sipgw0
no shutdown
gateway sip sipgw1
bind interface eth0 router
service default
domain 10.7.1.127
authentication 10001 password 10001 default
default-server 10.7.1.127 loose-router
registrar 10.7.1.127
user 10001
gateway sip sipgw1
no shutdown
gateway sip sipgw2
bind interface eth0 router
service default
domain 10.7.1.127
authentication 10002 password 10002 default
default-server 10.7.1.127 loose-router
registrar 10.7.1.127
user 10002
gateway sip sipgw2
no shutdown
gateway sip sipgw3
bind interface eth0 router
service default
domain 10.7.1.127
authentication 10003 password 10003 default
default-server 10.7.1.127 loose-router
registrar 10.7.1.127
user 10003
gateway sip sipgw3
no shutdown
port ethernet 0 0
medium auto
encapsulation ip
bind interface eth0 router
no shutdown
port fxo 0 0
use profile fxo us
encapsulation cc-fxo
bind interface fxoif0 switch
no shutdown
port fxo 0 1
use profile fxo us
encapsulation cc-fxo
bind interface fxoif1 switch
no shutdown
port fxo 0 2
use profile fxo us
encapsulation cc-fxo
bind interface fxoif2 switch
no shutdown
port fxo 0 3
use profile fxo us
encapsulation cc-fxo
bind interface fxoif3 switch
no shutdown
thanks
