Cisco SPAs Remote STUN/SBC

[3CXDude]

We have a lot of clients using these phones remotely and I think it is crazy to stop supporting them as remote phones with virtually no warning.

Our customers are essentially in a position now, where they wont be able to upgrade past V14 unless they purchase new phones !!! That is a hard conversation to have with someone that has just purchased a system/phones in the last 12-24 months.

The argument then arises, what is the point in them paying maintenance[/u][/b] if they cannot upgrade to a later version ?

This need to be reconsidered !!!

 

[hytech]

Can 3cx Staff confirm this is true. I do not recall in any documentation that states this. If it is I agree, what's the point of maintenance, as I utilize cisco SPA for 90% of clients, and currently have a renewal due at the end of the week, and another by the end of the month, so if i can't upgrade due to this limitation, what's the point of maintenance?

 

[3CXDude]

Check out this thread

provisioning-with-google-cloud-46330.html

 

[[email protected]]

I am running my cicsco spa 525g2 on V15, I edited main template.

I went into the template ciscoSPA525.ph.xml and edited this code:

<option value="LOCALLAN">1</option>
        <option value="REMOTESTUN">1</option>
      <option value="SBC">1</option>

 

[[email protected]]

Also they are saying no support here:


http://www.3cx.com/sip-phones/cisco-spa/#h.bge13mhpeyf3

Limitations

Known limitations of Cisco SPA 302, 303, 501G, 502G, 504G, 508G, 509G, 512G, 514G, 525G, 525G2 are:

No PnP Support
No STUN Support
No SBC Support
No Full CTI Support (Make Call Only)
BLF Functionality (only on applicable models)
Company Phone Book with limited size only
Manual DST Support