Solved Cloud server has gone offline

[solidshane]

My 3CX Cloud Pbx is offline. I cannot access it. I placed a service ticket two hours ago, but have not heard from anyone. How can I find out what is going on or is there something I can do to restore it?

 

[cobaltit]

Email is the best option

 

[solidshane]

Email is the best option

I do not know. I purchased a support ticket and placed it 2 hours ago.

 

[NikosT_3CX]

Hi, can you pm me your license key please?

 

[cobaltit]

@nikosT_3cx

I believe this is resolved.