Solved CNAM showing on caller ID but not callers number external calls

[Rory]

We are using an unsupported PRI gateway in US. When an external caller calls in the Callers ID Name from CNAM is displayed but where the number should be it is displaying anonymous

Below is the log from our gateway

7d:15h:31m:5s INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 192.168.141.227;branch=z9hG4bKac1429354410
Max-Forwards: 70
From: "LA CALLER" <sip:[email protected]>;tag=1c1427809960
To: <sip:[email protected];user=phone>
Call-ID: [email protected]
CSeq: 2 INVITE
Proxy-Authorization: Digest username="XXXXX",realm="3CXPhoneSystem",nonce="414d535c0ef290a911:55e8aa2e75dd7aaa1e13ee69dc0cdd84",uri="sip:[email protected]",algorithm=MD5,response="e973da4f2b346e803a2a2e9e737749d2"
Contact: <sip:[email protected]>
Supported: em,100rel,timer,replaces,path,early-session,resource-priority,sdp-anat
Allow: REGISTER,OPTIONS,INVITE,ACK,CANCEL,BYE,NOTIFY,PRACK,REFER,INFO,SUBSCRIBE,UPDATE
User-Agent: Audiocodes-Sip-Gateway-CONNECT 100/v.5.60A.028
Privacy: none
P-Asserted-Identity: "LA Caller" <sip:[email protected]>


This is the log from 3CX

04/03/2017 8:32:06 AM - L:101.2[Line:10004>>XXXX] got Provisional Recv 180/INVITE from XXX.XXX.XXX.XXX:5060 tid=712e1e71ed1f9845 Call-ID=jErus4YLIafLXU3nxeMNHw..:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP XXX.XXX.XXX.XXX:5060;branch=z9hG4bK-524287-1---712e1e71ed1f9845;rport=5060
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]:5060>;tag=a936fe0d
From: "LA Caller:LA - RB Test DiD"<sip:[email protected]:5060>;tag=3f743775
Call-ID: jErus4YLIafLXU3nxeMNHw..
CSeq: 2 INVITE User-Agent: 3CXPhoneSystem 15.0.62928.5 (62293) Content-Length: 0

Does anyone know how I can display the callers number?

 

[Rory]

I now have this working by changing the inbound parameter for "CallerNum" to "From User Part" and this solved the problem.