Conference extension - Not Answered

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AlexanderReichert

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I setup a new conference extension. Everything seems to work fine. however the Call log shows for everyone who calls into the conference first a "not Answered" entry and then the entry of the call. I am confused. Where is that "not answered" entry coming from?

Screen Shot 2020-03-18 at 2.25.05 PM.png
 
Sorry, what do you mean by you setup a new conference extension? There's only one system conference extension. Are you trying to say you setup a conference phone as an extension?
 
Sorry bad wording. Basically we started using the conference extension. Configured an inbound rule so that a new DID ring on the Conference Extension. Stuff like that.
So the effect in the call log described above then happens when people dial into that conference bridge. I would like to know why there is a "not answered" entry in the log, although everything works as expected.
 
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