CRM Integration in V20 - 3CX reloaded

[rprajapati]

Hello

We are currently using CRM Integration for Vtiger Opensource integration with 3cx.
This integration is working and we are using Call Journaling in it.
Using Call Journaling we are getting notifications in our CRM when a call is completed in 3cx, Outgoing, and Incoming.

But we need to get a notification in our CRM when the Call is Connected, which is not in the current integration.
We heard that 3cx will have a new release v20 - 3CX Reloaded - V20 with new features and API support but there is no news on Integration.

So is there any way we can get a notification in our CRM when the Call is Connected in the current version or in this new V20?

Thank you in advance.

 

[rprajapati]

Hello

Is there any update on this?

Thank you

 

[edossantos_sipcaller]

Hello

Is there any update on this?

Thank you

This is a new API that has been released:
https://www.3cx.com/docs/configuration-rest-api/

However, if you need to receive notifications about calls, that will not provide them. In that case, an option would be using the Call Control API:
https://www.3cx.com/blog/releases/v20-call-control-api/