vtiger

  1. vTiger CRM integration with Leads

    Hi, I'm using 3CX cloud trial version V20 U2 (build 175). I'm testing the integration with vTiger (cloud) and have configured the CRM interface as below. CRM lookups to Contacts works well. However, I'm looking at the 3CX documentation on vTiger integration here: Doc where in Section 2 it...

  2. Vtiger CRM | Call Report

    This thread follows my old thread. My crm is connected and I have the lookup contact. (it's a Vtiger like) However, as I was told, it won't work for the call report because it was done for an old version of 3cx. Do you have an example of how to modify the template to make it work? What has...
    • bastien_alv
    • Thread
    • call report crm crm api vtiger vtigercrm
    • Replies: 2
    • Forum: Other
  3. rprajapati

    CRM Integration in V20 - 3CX reloaded

    Hello We are currently using CRM Integration for Vtiger Opensource integration with 3cx. This integration is working and we are using Call Journaling in it. Using Call Journaling we are getting notifications in our CRM when a call is completed in 3cx, Outgoing, and Incoming. But we need to get...
    • rprajapati
    • Thread
    • crm integration notification vtiger webook
    • Replies: 41
    • Forum: Other
  4. NicholasBarnes

    vtiger contact creation uses trunk number, not dialed number.

    The document at https://www.3cx.com/docs/vtiger-crm-pbx-integration-server-side/ states that the [number] parameter in 'contact creation' is "...the number dialed for outbound calls...". This is incorrect. The [number] parameter doesn't contain the dialed number, but instead is the number that...
    • NicholasBarnes
    • Thread
    • bug report dialed number outbound rules vtiger
    • Replies: 0
    • Forum: Other
  5. NicholasBarnes

    Solved vtiger integration not popping call record

    3CX 18.0 Update 6 (Build 861) vtiger One (cloud hosted) I have set up CRM integration with vtiger and everything works with the exception of "Call pop-ups". On an inbound call, the correct contact details are pulled from vtiger, but when the call is answered... nothing... The document at...

  6. Call Logs (Journaling) not showing in VTiger 7.4

    Hello everyone, lately I've integrated VTigerCRM Opensource 7.4 with my 3cx using webservices.php and while the windows pop-ups when I try a call, I can't seem to find the call log or the call journaling anywhere although I've enabled it in the 3CX side. I haven't seen any solution in the forums...
    • Bajram
    • Thread
    • call journaling call logs crm integration system log vtiger
    • Replies: 1
    • Forum: Other

  7. CRM integration for unsupported CRM's

    Hello everyone, I have a VTiger 7.4 opensource CRM setup. When I tried to integrate the CRM with my 3CX, it shows that it is not supported. I tried to install this VTiger API module but when I try manual authentication it shows me a 500 HTTP error: https://github.com/sardoj/VTRestfulAPI As I've...
    • Bajram
    • Thread
    • api crm integration api integration crm vtiger
    • Replies: 3
    • Forum: Other

  8. 3CX V16 Enterprise integration with vTiger Community Edition

    We are experiencing exactly the same symptoms than James Reed in his post. I tried to reinstall vTiger. Same issue. It works on the commercial version of vTiger, Like your screenshots in the above post but the error is experienced in the Community Edition.
    • iqit
    • Thread
    • crm integration vtiger
    • Replies: 1
    • Forum: Other

  9. 3cx & vTiger

    Hi, I have an issue with Call Journaling in that it does not work. I have got the system to open the correct vTiger record (after removing the referrer check from vTiger) but it does not post anything about Call Journaling and I cannot see any errors in the logs. Is anyone else getting issues...

  10. Vtiger and 3cx integration - No Pop-ups

    Heys guys, i'm not sure if there are issue with the click2call extension now as all of a sudden , i cannot get the pop-ups to function. (using chrome Version 73.0.3683.103 (Official Build) (64-bit) ) I am running Pro as well. And it was working perfect. Thanks David
    • daschenbrener
    • Thread
    • click to call crm pop-ups vtiger
    • Replies: 12
    • Forum: Other

  11. 3CX V16 Alpha 2 integration with vTiger

    Hi all We have V16 latest alpha installed and running with the vTiger server integration configured. On incoming calls we can get contact/company information displayed in the web or app interfaces but whenever we try and allow auto-pop of the CRM record we receive the error "Illegal request"...
  12. AGidi

    Best way to log calls on vTiger CRM? for reporting Suggestions welcomed

    Hello guys. We use a self hosted vTiger CRM , and currently have its default integration working, we get the browser window opened on every inbound call , it searches and shows the account or an empty contact. That´s all nice. What i would like to try is, have the CRM log, or the 3CX push all...
    • AGidi
    • Thread
    • crm crm integration vtiger
    • Replies: 1
    • Forum: Other
  13. AGidi

    CRM integration broken after updates?

    Hello we had a deployment that was working just fine with a self hosted vtiger CRM After the update, it stopped working I was checking my Mac OS client and I cant see the integration config. We had it all setup, opened contacts or organizations on ring. any idea why the integration...

  14. 3CX and vTiger implementation server and client side

    Hello My question it’s easy, anyone know if it’s in the 3CX todo list the availability of the server side integration with vtiger CRM? Open source edition, not the hosted one.... Another thing, we have tested the client side integration plugin with 3CX and vTiger open source edition but didn’t...
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