CRM Intregration 3CX

[Jelle Botman]

I would like to create a CRM Intregration with 3CX.
I tried this: https://www.3cx.com/call-center/crm-integration/.
But it didn't work out.
I would like to connect to the server side.

 

[YiannisH_3CX]

Hello @Jelle Botman

Have you seen the following?

https://www.3cx.com/blog/releases/crm-integration-diy/
https://www.3cx.com/docs/crm-integration/

Hope this helps

 

[Jelle Botman]

Im a noob in creating CRM integration is there a tutorial somewhere where it shows me what to do?
I have 0% knowledge about this....

 

[Mike Cartwright]

Hi, Jelle!

What kind of CRM are you using? I recommend that you check Tenfold. It is a 3rd party CTI that integrates CRMs with 3CX.

Tenfold's features include click-to-call, automatic call logging, a screen pop (caller ID), a call analytics dashboard, and more. If you want a tutorial or a demo, Tenfold's experts can definitely assist you.