Solved Custom System Prompts

Status
Not open for further replies.

Alphabetic

3CX MVP
Silver Partner
Advanced Certified
Joined
Jul 1, 2016
Messages
6,561
Reaction score
2,573
Hi support

im toying with some prompts and I believe i've found an issue.

Im doing the QCB.

Caller hits 2
<CB_REQ> is triggered
caller presses 1
<CB_BYE> is triggered

the problem comes when they hit 0.

I assume this is supposed to trigger <CB_EDIT_NUM> but instead it appears to be triggering these 3 <PLSENTER><NUMBER_ENT><THENPRESPND>

I cant see where CB_EDIT_NUM comes in to this?
 
ok may be wrong with this one but I still need to find which audio prompt is being called when it says "please enter number then press hash"
 
Nevermind..

3CX needs some pokey-jiggery to give the correct file..

(switching between prompts)
 
Last edited:
Status
Not open for further replies.

Latest Posts

Forum statistics

Threads
111,964
Messages
590,004
Members
164,869
Latest member
hpgitsupport