Customer using 3cx in India

[srajesh]

Hello

Any end customer using 3cx in India? Would like to know their feedback on the usuage, support and stability. Iam considering 3CX for our telephony.

Regards
srajesh
VP - IT

 

[jpillow]

I have a client based here in the US who is using 3cx with remote workers in India, but the system is in the US. How wil you be setting up your system? VoIP providers etc.....

 

[srajesh]

Would be a mix of Analog and IP phones. 150 extensions approximate. What I find is 3CX dosent have good support in India. Is that true?

 

[jpillow]

I'm not sure as I use 3cx support here in the US, a simple work around would be to purchase from a 3cx partner they would be able to provide support as needed. With that being said I've never had any issues with 3cx support, they all pretty helpful and I wouldnt imagine that would change in regards to what country you are calling from.

 

[jpillow]

I have a client who has a remote worker in India, as opposed to setting up a remote extension we simply setup the demo version for those two people and used the proxy manager and bridged the systems together. So that would in technically make that location an en user. I'd like to know more about this project as it sounds to be very interesting.