Delete 3CX PBX Express Cloud Trail INSTANCE

[devile]

When everything auto updated last night, the trial instance obviously updated later s teh FQDN magically went back to the old TRAIL server all of 6 hours after backups were completed .

I believe i've resolved the FDQN issue now bu resetting services on my current server, and since we just upgraded to enterpresie the TTL was QUICK...

However, to prevent this happening in the future, I need to KILL the test instance that did exist. I do have teh current IP for that if that helps. Please help ASAP.

Thanks!

 

[cobaltit]

@YiannisH_3CX @JohnS_3CX SHould be able to help

 

[YiannisH_3CX]

Hello @devile

Please send me a p.m. with the trial instance details so we can proceed.

 

[devile]

TANKS! I sent you a pm @YiannisH_3CX

 

[Yadnevik]

I basically have the same problem. Started with a Express PBX but are now hosting it myself. Pretty sure the Express PBX keeps changing the FQDN back to the Express PBX. I've set the onsite on to dynamic which fixes the issue short term. Can I also send you a pm YiannisH_3CX to get the ExpressPBX version deleted please

 

[AWS2P]

@Yadnevik
Yes,you have no other choice to ask 3CX staff to delete pbx express instance,so you can send him a PM for same problem

 

[YiannisH_3CX]

Can I also send you a pm YiannisH_3CX to get the ExpressPBX version deleted please

Of course.