Solved Delete Extension *but* Retain Call Recordings

[edfosho]

As per title, is it possible to delete an extension from the 3CX server, but retain its call recordings?

If not, please can I clarify - does deleting an extension also delete all call recordings (on the server and the archived ones), or only the non-archived ones?

Hope that makes sense. Thanks,

Ed

 

[VasilisV_3CX]

Hi @edfosho,

When you delete an extension, the recordings on the system stay. For example, I deleted extension 103 (Dyl), and the recording still exists:



Still exists:

 

[edfosho]

Thanks, @VasilisV_3CX - I also did some testing and got the same. All looks good.

Ed

 

[VasilisV_3CX]

Great to hear @edfosho! If you require any further assistance, feel free to open a new thread.