Department Operator vs System Operator

NickEmpireComm

Titanium Partner
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Multi Tenant systems, or multi site customers would benefit from this. So far I can say I'm really starting to like the V20 changes. I'm getting used to where things have moved to and really appreciate the efficiency of the Call Handling section vs the jumping around to complete the same task.

Is it possible to move the operator from a System item to a Per Department item. Each department would have it's own operator, this is very helpful with multi-tenant setups where sending to an IVR isn't the best solution.

Thank you.
 
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