Hello 3CX Community, I am seeking assistance with the following two queries related to user roles and permissions in 3CX: Restricting Report Access to Specific Departments: We want to provide a Department Manager with access to call reports but restrict this access so that they can only view reports related to their own department. Is there a way to configure user permissions or roles to achieve this in 3CX? If yes, could you please provide detailed steps or documentation? Restrict the Chat and Call Log Option: Is it possible to disable the "Chat Log" option in Reports for specific users or groups? If so, how can this be done?

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Department-Specific Reports Access & Chat/Call Log Restriction in 3CX

Customer

Hello 3CX Community,

I am seeking assistance with the following two queries related to user roles and permissions in 3CX:

Restricting Report Access to Specific Departments:
We want to provide a Department Manager with access to call reports but restrict this access so that they can only view reports related to their own department. Is there a way to configure user permissions or roles to achieve this in 3CX? If yes, could you please provide detailed steps or documentation?
Restrict the Chat and Call Log Option:
Is it possible to disable the "Chat Log" option in Reports for specific users or groups? If so, how can this be done?