- Joined
- Jan 15, 2019
- Messages
- 3
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I think 3cx should work to have more description fields. Specifically for each SIP Trunk but also for Inbound and outbound rules. We hit an issue this morning that this would have came in handy. When another tech needs to step in and troubleshoot issues having access to even a link that could point to more information or documentation as to why something is the way it is would be super handy. Even a character limit of 255 where one could input a url or tiny url that could point to documentation from the techs. For example our sip trunks are authenticated by IP and by outbound prefix. This would be handy to have it directly linked in 3cx so when the main guy is unavailable or gone from the company this information is easily find-able. I could see having this for IVR and extensions could also be handy.