Deskphone to Softphone hand off.

[Sean Glasspool]

Hi Again,

Working on a solution and we are up against a hosted Mitel offering.

One feature they have is desk-phone to soft-phone hand over where by a user can pass a call from a desk-phone and had it off to their soft-phone. Its a winning feature for Mitel. MiCollab desktop and Mobile Hand off.

Is there a similar feature I am unaware of for 3CX? I would like to avoid using different extensions for desk phones and soft-phones.

Many thanks!

Sean

 

[3CXDude]

Only way I can think of is to park the call and pick from the other device

 

[Sean Glasspool]

Only way I can think of is to park the call and pick from the other device

Yeah. I was hoping for a slicker way........

 

[apostolis_3CX]

Hi Sean Glasspool,

Currently there is not such a feature available but feel free to open a thread in the Ideas section of the forum for up voting.