destination not found

[josh.corfield]

Forgive me for my lack of knowledge but i am new to using any voip software, i am using 3cx and Twillo, i believe i have everything set up right, followed tutorials got everything to connect but when i go to make an outbound call it just says " destination not found " on the 3cx softphone

 

[JosIPVG]

Have you set up outbound rules?

 

[TheodorosG_3CX]

This indicates issue with your outbound rules. Have you configured any outbound rule? You may also check below guidelines:
• https://www.3cx.com/blog/voip-howto/outbound-rules-a-complete-example/
• https://www.3cx.com/3cxacademy/videos/advanced/configuring-outbound-routing/