Detect fax in Digital Receptionist

[George Ts]

Hello,
We are migrating one more of our Elastix customers to 3cx.
Their current setup allows them to use the same landline number both for voice and fax calls, through the "Detect fax" feature of the Elastix when the inbound call enters the IVR.
Is this possible in 3cx, or does the customer need to have a dedicated DID for faxes?

Thank you,
George

 

[leejor]

I'm afraid you will need a dedicated fax number, and route accordingly.

https://www.3cx.com/docs/manual/fax-server/