Fax Server Configuration
Introduction
3CX includes a fax server that allows you to receive faxes in PDF format and forward them to one or more extensions.
3CX Fax Server is based on the T.38 standard protocol and requires a compatible supported T.38 VoIP gateway or provider.
To receive faxes, you must configure a line or a DID to be dedicated for receiving faxes, so that all calls on this number are forwarded to the 3CX Fax Server. The 3CX Fax Server will then receive the fax, convert it to PDF and email the fax to the configured email address. In addition, the 3CX Phone System can be configured to proxy fax calls (T.38 traffic) to a fax machine connected to an ATA on a regular extension.
Fax Server Configuration
To configure fax:
- In the 3CX Admin Console, go to “Advanced” > “FAX Server.”
- Assign a dedicated DID number to it.
- Enter an email address to forward the faxes received on this number.
- Click “OK” to save. Your fax server is now configured!
Configuring fax machines / fax servers
You can connect a fax machine or a fax server to 3CX using a supported ATA (Analog Telephone Adapter). To do this you need to create an extension and use the Extension Number, Authentication ID and Password, as well as the Default Caller ID in the ATA configuration.
See also
- Read more about Fax over IP
Last Updated
This document was last updated on 21 September 2023