Dial by Name Exclusions

[Joshua Ray]

In version 20 is there a way to exclude an ext from the Dial by name option but keep it active for everyone else?

 

[Alphabetic]

You can delete their self ID message and they wont be searchable.

https://www.3cx.com/docs/call-by-name/

The call by name function requires:

1. A self-identification message for the user. Users without a self-identification message are not accessible via the call-by-name feature.
2. Users can not have a first/last name with Unicode characters.
3. The Call-by-name menu feature must be made available from a Digital Receptionist as one of the menu options.

 

[Joshua Ray]

I never responded thank you for your reply.