Dial Code Tones

[VRRyan]

Is there a way to setup a dial code so that when you dial it, it plays an audio file?

 

[ChrisC_3CX]

The easiest way to do this is to set up a Digital Receptionist/IVR that plays the audio file you want and that has the "If no input within seconds" field set to something like 1 second and then just ends the call. You will then be able to simply call the Digital Receptionist's extension number, listen to the audio prompt and then have the call automatically end.

This is not a Dial Code per se but instead you will be dialing an extension number say 801.

 

[VRRyan]

The easiest way to do this is to set up a Digital Receptionist/IVR that plays the audio file you want and that has the "If no input within seconds" field set to something like 1 second and then just ends the call. You will then be able to simply call the Digital Receptionist's extension number, listen to the audio prompt and then have the call automatically end.

This is not a Dial Code per se but instead you will be dialing an extension number say 801.

what i mean is like the bogen multicoms you can do 9 and then 6 and then 1-9 for different tones played over a speaker

 

[ChrisC_3CX]

Not really, but what is the use case here, could you please explain? Maybe using an IVR or some other type of configuration yields the desired or similar behavior.

 

[VRRyan]

Not really, but what is the use case here, could you please explain? Maybe using an IVR or some other type of configuration yields the desired or similar behavior.

This is what im trying to do with the codes in the beginning

 

[ChrisC_3CX]

There is no built-in feature within 3CX that would allow you to do this but if you want a prerecorded audio prompt to play on a paging group then you might actually be able to do it using the 3CX CFD. You could for instance create a Digital Receptionist that's configured with the audio file you want, and then in the CFD use the "Make Call" component to have the Digital Receptionist extension call the Paging Group Extension.

If you need additional help or information on how you could do this or general information regarding the 3CX CFD, please consider posting about it in our CFD section.

 

[VoIPTools]

I concur with ChrisC_3CX, the CFD can do this. It will be a little work, but it can be done. The caller would dial the extension number of the CFD application. The CFD would (1) do is ask the caller to select the desired tone, (2) prompt the caller to record the message, (3) concatenate the selected tone and the recorded message into one wave file (4) then use the MakeCall PlayFile option which will call the paging extension, play the resulting .wav file, then automatically hang up. You will likely need some C# code to make all this work.