DID Caller ID Prefix?

[kwriley87]

Is it possible to add a caller ID prefix on a DID?

Example: In FreePBX you can append a caller ID prefix on a DID to something like SALES:

Is this possible with 3CX?

 

[cobaltit]

Yes

 

[kwriley87]

Would you be so kind as to point me in the right direction? I am not seeing this option when assigning inbound routes.

 

[cobaltit]

It's not there. It's in the settings section under contacts

 

[kwriley87]

Forgive the ignorance -- this looks like a section to manage the company directory of some sort. I don't see the ability to prefix the caller ID for a specific inbound DID number on the PBX.

 

[cobaltit]

It's options, not settings under Contacts

 

[YiannisH_3CX]

Hello @kwriley87

You will need to create an Inbound rule for your DID and name is SALES for example. Then enable the option @cobaltit mentioned.