diferent hold music and transfer music

[Huber Web Media]

Hy I whant to setup an diferent musich for 1 Incomming calls (Welcome Musich with Welcome Text) an trasferig Calls ( Whait a minute bla bla) Ist this possible?

 

[YiannisH_3CX]

Hello @Huber Web Media

That depends on your call flow. You can set different MOH music under Queues, shared parking, Digital receptionists and the main music on hold. So you could have the calls route to a Queue where one music on hold plays and once answered and transferred the main music on hold will be played.

 

[Huber Web Media]

I Have a Digital Receptionist whit the empty.wave than i make a "
All Call" and here it plays my soung Welcome. When i transfer a cal shod play the transfer sound.