Distinctive Ringtones For Different Dialer IDs

[harrywong]

We manage two distinct inbound phone lines for different companies. It's essential for our team to recognize which line is being called in order to respond correctly. Can we assign unique ringtones to each phone number to facilitate this?

 

[rotim]

If you route both numbers to a different queue, you can use distrinctive queue ringtones for them to differentiate.

https://www.3cx.com/community/threads/v20-call-queues-and-ringtones.125100/