ringtone

  1. 3cx v20 Queue Ringback

    We just upgraded our last client from v18 to v20 and they are complaining that the Queue calls put on Shared Park are ringing back with the same tone as the incoming calls. I believe in v18 it would just beep to alert a call was parked after 30 or 60 seconds. I realize we could enable custom...

  2. Distinctive Ringtones For Different Dialer IDs

    We manage two distinct inbound phone lines for different companies. It's essential for our team to recognize which line is being called in order to respond correctly. Can we assign unique ringtones to each phone number to facilitate this?
  3. ronenba

    Ring tones for external calls V20

    setup ringtone for external calls I tried, but it seems the 3cx doesn't accept any other than ringtone 3 for external incoming calls, can you please advise how come after so many upgrades of the 3cx we cannot choose which will be the ringtone for the external calls? ringtone 3 on grandstream...
    • ronenba
    • Thread
    • grandstream ringtone ringtone ringtones ringtones grandstream
    • Replies: 1
    • Forum: Phone System / PBX

  4. 3CX Web Client Ringtone

    Hi guys, I'm having an issue with a customer who is complaining about the high volume of 3CX WebClient ringtones. Would there be a way to change this volume without me changing the volume of the calls or the entire browser? Ps: They only use one audio device so I can't put the ringtone to one...

  5. Set the song as standby music for the local number when receiving calls from external guests

    hello I have 1 problem that needs everyone's advice and support I am setting up waiting music for internal numbers, when from external customers to call the hotline number (for example 1900xxx), it will redirect to the internal number (not via Digital Receptionlist), but currently when calling...

  6. Allow users to control phone ringtone?

    Hi Community, I'm sorry if this has already been asked - all of my searches lead back to either provisioning issues and/or webclient ringtone. Is there a way through 3cx with Yealink phones to allow the users to set their own ringtones on the handsets, and not have it reprovision with 3CX? I...
    • DustinL
    • Thread
    • change ringtone at handset ringer ringtone ringtones
    • Replies: 2
    • Forum: Yealink
  7. qbitnetworking

    Yealink T43Us using wrong ringtone after switching to Ring Group

    Hi everyone, I recently switched a group of phones from using a Call Queue to using a Ring Group and now the ringtone is incorrect. After the switch, the phones started using Ring2 (double ring) instead of Ring1. I've tried reprovisioning the phones, switching to another ringtone and then...
  8. Maurice Lefevere

    Yealink ringtone for Queue and Ring Group

    Hello, Been looking around on the internet for a closing answer but can't find it, so here i am :) We've got some customers asking for different ringtones depending on were the caller is positioned. We are serving a lot of GP's who are using Ring Groups for emergency calls. For example...
  9. JamieLewisIBT

    Change Ringtone on Desktop App

    Can we please have the option to change the ringtone on the desktop app, One of our customers is a support desk and need to differentiate who's phone is ringing. Also the ability to have a ringtone for Queue calls that is different for users direct calls.
  10. Maurice Lefevere

    Turning off ringing in Desktop App

    Gooooooood morning, We have a customer that's using the 3CX Desktop App in combination with some plug 'n play Jabra USB headsets. Now, the problem is is that when they are finishing some work from a previous call, and a new call is signaled they continiously hear the ringing sound. Is there a...

  11. Feature Request: Allow Custom Ringtone for Ring Groups

    Hi 3CX! In an effort to keep improving the robust and amazing PBX you've created, here's a much needed feature request. Currently, we are only able to configure the default and queue ringtone for physical phones. We really need the ability to also change the ringtone for Ring Groups as well...

  12. Ringtone

    Hi, I have a question regarding ringtones, I have changed the ringtones on the phones, and it works on internal calls. Would I have to configure this through the management console, and if so would i have to reprovision the phones again for the changes to take affect? Ideally i dont want to...
    • adam5000
    • Thread
    • configuration ip phones reprovision ringtone
    • Replies: 1
    • Forum: Yealink
  13. NicholasBarnes

    Specify different ringtone without using queues (no video on queued calls)?

    Hi all, I have a customer with a Fanvil i31S intercom which works perfectly and the users with Fanvil X6U handsets see the video from the intercom camera when they answer a call from it. The problem is that the site would like a different ringtone for calls from the intercom. No problem, I...

  14. Other ringtone for special numbers

    We have some public numbers. Let's say 111111111, 222222222 and 333333333. They are defined on our incoming siptrunk. And they are routed via an incoming rule to an extension. Is it possible to have a different ringtone for each number? So calling 111111111 comes in and gives the default...

  15. Ringtone always at max

    On my Samsung Galaxy S8, the Ringtone of the 3CX-App is always at max loudness. It is not possible to control the loudness by any of the available loudness-slider (system, media, notifications, ...) It is also not possible to mute the ringtone once, by pressing a loudness button. Showing the...

  16. Can you change the Page group Ringtone?

    I have a client where the page group includes a GXP1625 phone that is connected to the PA system. When that phone is paged through the page group, there is first a short, high pitched beep before the person can make an announcement. The problem is that short, high pitched beep. It is...

  17. Change internal ringtone

    Hi, we are trying to change our internal ringtone for our phones. We've managed to change it for external calls, but cannot manage to change it for internal calls. We are using Polycom vvx601 phones. Does anyone have information about this?

  18. WebClient / Busylight / and secondary ring on other speaker

    Hello all, we are new to 3CX and on the first sight it looks pretty good, we tested a lot with the Webclient in the last days since the Windows Client seems not to be developed further anymore. Everyone here and at many customers we are just using USB Headsets, the big disadvantage at the...

  19. Different ringtones for incoming and transferred calls

    Hello, I have set up some htek 923, they have FW version 2.0.4.4.50. I can not get the ring tone to change for incoming calls. I have tried to set it up on the phone, using the 3CX management console, and on the phones IP address web page. No matter what they seem to go back to a default ring...

  20. Changing Ringtone from the phone menu

    Users are not able to change the Ring Tone from the phone menu. While the phone shows that the ring tone has changed but the phone still plays the default ring tone. Users should be able to change their ring tones.
    • frontline2
    • Thread
    • autoprovisioning ringtone yealing
    • Replies: 4
    • Forum: Server
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