Does 3CX have Auto dialer functionality

[aslampa]

Is it possible 3CX to dial the leads automatically with an autodialer to the agent and client. At the same time agent need to get a pop from CRM/3CX with customer info and enquiry

 

[Saqqara]

Dialer - Yes part of CFD - https://www.3cx.com/docs/cfd-predictive-dialer/ You need Pro or Enterprise license for CFD

If you want to manually dial numbers, if your crm is web based you can use click to call - https://www.3cx.com/phone-system/click-to-call/

CRM intergration what crm application do you use ?

3CX can intergrate with some crm applications - https://www.3cx.com/call-center/crm-integration/

If your application is not on the list, you could try and build your own - https://www.3cx.com/blog/releases/crm-template-generator-pbx/