double digital receptionist

[mckey415]

hi!

i have the following problem. i have 3cx installed and configured with dlink dvg 3004s media gateway connecting it to panasonic kx tda 200 pbx. in 3cx i created a digital receptionist and configured the pstn lines to forward all incoming calls this digital receptionist. now from my desk phone, connected to panasonic pbx, i dial the number of the line dlink is connected to and first i hear the "Please dial extention number (and then something in chineese)" message then i dial any 3cx extension number and then hear the voice message from the digital receptionist that i created, then i dial the 3cx extension and the call is forwarded correctly.

so is it behaviour by design or some kind of bug?

 

[mckey415]

i investigated this problem i little bit further. seems that it's a dlink biult in ivr. anybody knows how to disable it?

 

[5qg4]

Please try to config DLINK gateway hotline to 3CX extension or DR number. It works at DLINK DVG-7022S gateway.

 

[mckey415]

yes, i already solved this problem and it really was about configuring hot lines