doubts about the license

[cberni]

3CX Version: 16.0
Licensing: Annual
Edition: Professional
Number of Calls: 8

If I buy this licence. Can I upgrade to 16 number of call after a month?
How would be the price? will it be proportional? Or would need to buy a new one year full licence?

Another question is. If I buy a 16 number of call. Could I downgrade after one year to 8?

And the last question. If I buy this 3CX version 16.0 version. Can we upgrade to a new version (18.0)?

 

[cobaltit]

For the first one, yes. For the second one it's an annual license so even if you can't downgrade it you can buy a new 8 license and swap it out (assuming you aren't on 3CX hosting at the time)

 

[VasilisV_3CX]

Hi @cberni,

To add to (and confirm) what @cobaltit already mentioned:

1. Can I upgrade to 16 number of call after a month? Yes. This can be done via the Customer Portal, in the Subscriptions tab, click Upgrade and your 3CX Partner details will show up. Contact them to upgrade.
2. How would be the price? will it be proportional? Or would need to buy a new one year full licence? You can check the pricing in the same section above via a partner.
3. If I buy a 16 number of call. Could I downgrade after one year to 8? Yes, you can do this by contacting our Customer Service Representatives who will assist you with any downgrading you require. The email is [email protected].
4. If I buy this 3CX version 16.0 version. Can we upgrade to a new version (18.0)? Yes, all major and minor updates are available to any valid subscriptions.