Dynamics 365 CTI using Channel Integration Framework 2.0

[ckobayashi]

Can 3CX be integrated as a telephony channel in Dynamics CRM using CIF 2.0? We'd like to be able to handle phone calls in the Dynamics Omnichannel application.

https://docs.microsoft.com/en-us/dy...ork/v2/overview-channel-integration-framework

Any info is greatly appreciated!

 

[Evolute IT]

That's the closest you'll get : https://www.3cx.com/docs/installing-multi-line-tapi/