Easy way to delete all messages for an extn?

[jonh]

Is there an easy way, without logging onto the handset itself, to delete all messages for a particular extention?

Cheers,

Jon

 

[dab]

I've not tested it, but it should work ...
Delete *.wav and *.xml files under C:\ProgramData\3CX\Data\Ivr\Voicemail\Extensions\XXX

 

[jonh]

Thanks, this appears to have worked a treat!

 

[wzaatar]

Tested before and it actually works. You beat me to it.

I actually cleared out all the directory. There should be some counter of messages somewhere there. Don't know how 3CX internally 'counts' the number of messages. Maybe someone from 3CX can answer this question.