Good morning,
We are testing the v20 functionality - Version 20.0 Update 2 (Build 715 Release)
The Emergency number rules work fine - we get emails, chat notifications and a ring group is called.
When the ring group is called and answered - the call is silent, the configured prompt is not read out / played. We tried some of the preinstalled prompts and our own - none of them are played. The call is received by the 3CX webclient and when answered - silence.
Thank you in advance for any insight you may have.
We are testing the v20 functionality - Version 20.0 Update 2 (Build 715 Release)
The Emergency number rules work fine - we get emails, chat notifications and a ring group is called.
When the ring group is called and answered - the call is silent, the configured prompt is not read out / played. We tried some of the preinstalled prompts and our own - none of them are played. The call is received by the 3CX webclient and when answered - silence.
Thank you in advance for any insight you may have.
