As I have found threads on this feature request back to years ago, it concerns me that this hasn't been made a feature. We are specifically using the web client, in chrome, edge, etc, and are unable to utilize our corporate phone dials which are all virtual extensions pointed to ring groups, and queues without manually enabling this on every users individual login- 140+ users I might add.
We have the structure of
CSR - queue
Engineering - queue
AR - ring group
AP - ring group
Purchasing - Ring group
IT - ring group
Shipping - Ring group
Then other locations (We have four)
CSR - queue
Eng - queue
SHipping - RG
production - RG
Repairs - RG
The only way we could visibily see and search for all of these to transfer to and/or call across all platforms (phone, web client, windows client, 3cx phone app), was to make a virtual extension and point it at the queue/ring group, set the forward to 1 second, and transfer to the RG/Queue extension.
The only way my users can see these buttons it with this setting on.
Related posts from over the years, and it appears still no option to universally set this.
https://www.3cx.com/community/threa...ensions-as-standard-for-all-extensions.75321/
https://www.3cx.com/community/threads/to-show-offline-users-in-3cx-web-client.76078/#post-345596
https://www.3cx.com/community/threads/show-ring-groups-in-switchboard.45038/#post-181972
https://www.3cx.com/community/threads/unregistered-extensions-in-soft-phone.44006/#post-177857
https://www.3cx.com/community/threa...online-users-or-set-status.75199/#post-340057
https://www.3cx.com/community/threads/remove-extension-from-status.73867/#post-332502
https://www.3cx.com/community/threads/unregistered-extensions.72321/
This appears to have a powershell script to update all windows clients, but these are web clients, so I imagine this setting is in the database, not client side?
https://www.3cx.com/community/threa...lt-for-all-windows-clients-15-5-1694-0.49819/
Here appears back in 2014 where it was added, but I can't post in the ideas network any longer
https://www.3cx.com/community/threa...ut-unregistered-extensions.40646/#post-167274
Any ideas?
We have the structure of
CSR - queue
Engineering - queue
AR - ring group
AP - ring group
Purchasing - Ring group
IT - ring group
Shipping - Ring group
Then other locations (We have four)
CSR - queue
Eng - queue
SHipping - RG
production - RG
Repairs - RG
The only way we could visibily see and search for all of these to transfer to and/or call across all platforms (phone, web client, windows client, 3cx phone app), was to make a virtual extension and point it at the queue/ring group, set the forward to 1 second, and transfer to the RG/Queue extension.
The only way my users can see these buttons it with this setting on.
Related posts from over the years, and it appears still no option to universally set this.
https://www.3cx.com/community/threa...ensions-as-standard-for-all-extensions.75321/
https://www.3cx.com/community/threads/to-show-offline-users-in-3cx-web-client.76078/#post-345596
https://www.3cx.com/community/threads/show-ring-groups-in-switchboard.45038/#post-181972
https://www.3cx.com/community/threads/unregistered-extensions-in-soft-phone.44006/#post-177857
https://www.3cx.com/community/threa...online-users-or-set-status.75199/#post-340057
https://www.3cx.com/community/threads/remove-extension-from-status.73867/#post-332502
https://www.3cx.com/community/threads/unregistered-extensions.72321/
This appears to have a powershell script to update all windows clients, but these are web clients, so I imagine this setting is in the database, not client side?
https://www.3cx.com/community/threa...lt-for-all-windows-clients-15-5-1694-0.49819/
Here appears back in 2014 where it was added, but I can't post in the ideas network any longer
https://www.3cx.com/community/threa...ut-unregistered-extensions.40646/#post-167274
Any ideas?
